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FAQs

How do I stake with Moonlet?​

To stake with Moonlet, follow these steps:

  • Step 1: Visit the Moonlet dashboard at stake.moonlet.io.

  • Step 2: Connect your wallet. Moonlet supports both cold wallets (Ledger) and hot wallets (MetaMask, Phantom). Ensure your wallet is connected and ready to transact.

  • Step 3: Select a network from the supported list (e.g., Solana, Zilliqa).

  • Step 4: Stake with Moonlet’s enterprise-grade validator node. The Moonlet dashboard is designed to simplify the staking process by automatically connecting you to our high-performance validator node, ensuring optimal uptime, security, and rewards.

  • Step 5: Enter the amount you wish to delegate and confirm the transaction in your connected wallet.

  • Step 6: Monitor your staking position and rewards directly in the dashboard.

For more detailed instructions, refer to the Staking Guide section in our Knowledge Base.

What makes Moonlet self-custodial?​

Moonlet is self-custodial, meaning that users retain full control of their private keys and assets throughout the staking and transaction processes.

  • Non-Custodial Wallets: Moonlet does not hold, manage, or access your private keys or funds at any time.

  • Direct Blockchain Interactions: All transactions, staking, and withdrawals are executed directly on-chain from your connected wallet, ensuring that you remain the sole custodian of your assets.

  • Enhanced Security: Our self-custodial dashboard was audited by Bit Sentinel to identify and mitigate potential vulnerabilities, providing a secure interface for non-custodial interactions.

How do I contact support?​

If you need assistance, Moonlet offers multiple support channels:

  • Ask AI Feature: Accessible from the dashboard, the Ask AI feature is the quickest way to get help. If the AI cannot resolve your issue, it will prompt you to open a support ticket, ensuring that a Moonlet team member follows up promptly.

  • Email Support: You can also reach us at support@moonlet.io.

  • Community Channels: Join our official Telegram or X for community announcements.

What networks are currently supported?​

Moonlet currently supports the following networks for staking and infrastructure services:

NetworkStatus
SolanaLive
ZilliqaLive
SuiLive
CosmosUpcoming
NearUpcoming
EthereumLive
MonadUpcoming

As we expand our network integrations, additional networks will be added to the dashboard. Stay tuned for updates in the Networks section or through our social media channels.